Privacy Policy
Last updated: 10 October 2026
Identity and Role of the Data Controller
stagevibezo acts as the data controller for the personal data processed through this website. We are responsible for deciding how and why your personal data is processed in connection with our services as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programs and television broadcasting. Our registered office is at 2 Whitehall Avenue, Kingston, Milton Keynes, MK10 0AX, United Kingdom. If you have any questions about this policy or our processing activities you may contact us using the details provided on our Contacts page or by emailing [email protected] or calling +44 (0)1908 865252.
Scope of This Privacy Notice
This notice applies to all visitors to our website who are located in the United Kingdom and explains how we collect, use, store and share personal data when you interact with our commercial website. It covers individuals who browse our pages, submit enquiries through the contact form, or otherwise provide information in the course of exploring our media feed services. The notice does not apply to data processed in the context of employment or contractual relationships with our suppliers where separate notices are issued.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or communicate with us. This includes identification data such as your name, contact details including email address and telephone number, and any additional information you choose to include in your message. We may also receive technical data such as IP address, browser type, device information and usage data collected automatically through server logs and analytics tools. In limited cases we obtain data from third-party sources such as professional directories or referral partners when they introduce potential clients to our broadcasting services.
Purposes of Processing and Legal Bases
We process your personal data for several distinct purposes, each with its own legal basis under UK GDPR. First, to respond to enquiries submitted via the contact form our lawful basis is legitimate interests in providing customer service and developing business relationships. Second, to manage and deliver our media feed services we rely on performance of a contract or steps taken prior to entering a contract. Third, for website analytics and improvement of user experience we use legitimate interests, having conducted balancing tests that show minimal impact on your rights. Fourth, to comply with legal obligations such as record keeping for tax and regulatory purposes we rely on legal obligation as the basis. Finally, where we send direct marketing communications we rely on consent or soft opt-in under PECR where appropriate.
Requirement to Provide Data and Consequences
Providing certain personal data is necessary for us to respond to your enquiry or to enter into a service agreement. If you do not supply the required contact details we may be unable to process your request or provide quotations for video operation and live signal management services. Technical data is collected automatically and you cannot prevent this without disabling essential website functions, which may affect your browsing experience.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enable core site functionality, analyse traffic and remember user preferences. A separate Cookie Policy explains the categories of cookies deployed, their purposes and how you can manage your preferences through browser settings or our site-wide cookie banner. Please refer to that document for full details on our use of these technologies in accordance with PECR.
Processors, Recipients and Legal Disclosures
We share personal data with trusted service providers acting as processors, including hosting providers, email delivery services, analytics platforms and customer relationship management systems necessary to operate our media broadcasting support services. These processors are bound by contractual obligations to process data only on our instructions and to apply appropriate security measures. We may also disclose data to law enforcement agencies, regulators or courts where required by law or to protect our legal rights.
International Transfers
Some of our processors are located outside the United Kingdom. Where personal data is transferred to countries without an adequacy decision we implement appropriate safeguards such as UK-approved standard contractual clauses together with supplementary measures to ensure an equivalent level of protection. You may request further information about these safeguards by contacting us at [email protected].
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is kept for up to two years after the last meaningful contact unless a longer period is required for legal or regulatory compliance. Technical logs are retained for twelve months. Contractual records are kept for six years in line with statutory limitation periods. When data is no longer required it is securely deleted or anonymised.
Security and Data Minimisation
We implement technical and organisational measures appropriate to the risk, including encryption of data in transit, access controls, regular security assessments and staff training. We apply data minimisation principles so that only the personal data necessary for each purpose is collected and processed. While we take reasonable steps to protect your information, no system can guarantee absolute security and you should take care when transmitting sensitive details.
Your Data Subject Rights
Under UK GDPR you have the right to access your personal data, request rectification of inaccurate data, request erasure in certain circumstances, restrict processing, data portability where processing is based on consent or contract, and object to processing based on legitimate interests. You also have rights in relation to automated decision making if applicable. To exercise any of these rights please submit a request via the contact form on our Contacts page or email [email protected] providing sufficient information to verify your identity.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw that consent at any time by contacting us using the details above. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. You may also object to direct marketing at any time by using the unsubscribe link in our emails or by notifying us directly, after which we will cease such processing.
Right to Complain to the Supervisory Authority
If you believe your personal data has been processed unlawfully you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance on making a complaint are available on the ICO website. We encourage you to contact us first at [email protected] so that we may attempt to resolve your concern.
Children and Age Restrictions
Our website and services are directed at professional users in the media and broadcasting industry. We do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected such data we will take steps to delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are used solely to improve website performance and service offerings and do not result in decisions about you as an individual.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or service offerings. The current version will always be posted on this page with the last updated date clearly displayed. We recommend reviewing this notice periodically to stay informed about how we protect your personal data.